Deployment
Runs where you choose
On your own servers, or on Deepgrip cloud. Same product either way.
Trust · security · compliance
Deepgrip runs on your own servers or on Deepgrip cloud, is never used to train any model, and logs every query and export. This page says exactly where your data sits and what we have and have not certified.
Last updated 28 October 2026
Deployment
On your own servers, or on Deepgrip cloud. Same product either way.
Your servers
On your servers, the media library is indexed where it sits. It is not copied to a vendor cloud.
Your data
Your video, audio and transcripts are not used to train any model, ours or anyone else’s.
Auditability
Every query and every export is recorded, so you can answer who looked at what.
Processing
Only the audio and text needed to answer a question are sent for processing, and only to named providers you have approved.
Admin sign-in
Platform administrator accounts sign in with passkeys, not just passwords.
Access
Only the people on your workspace can see your archive. Internal Deepgrip access is gated, audited and limited to the engineers who keep the service running.
Encryption
Connections between your browser, our service and our storage are encrypted, and stored video is encrypted at rest.
| On Deepgrip cloud | On your servers | |
|---|---|---|
| Media library | Held in your own Deepgrip workspace, separate from other customers. | Stays on your storage. Indexed in place, not copied. |
| Speech and text processing | By named providers you approve. | By named providers you approve. Only the audio and text needed for the question leave. |
| Model training | Never. | Never. |
| Audit trail | Every query and export logged. | Every query and export logged. |
In progress
The SOC 2 Type II audit is under way. Until the report is issued, we do not call Deepgrip certified.
Available now
Email your vendor due-diligence or security questionnaire to support@deepgrip.ai. We answer it in writing for your security team.
Deepgrip is built by Dootlabs Private Limited, a DPIIT recognised startup in Hyderabad, India. Security questions: support@deepgrip.ai. See also the privacy policy, languages and data and integrations.
No. Your video, audio and transcripts are never used to train any model.
Yes. On your servers the media library is indexed in place and is not copied to a vendor cloud. Only the audio and text needed to answer a question go to providers you approve.
Not yet. The SOC 2 Type II audit is under way. We will publish the result when the report is issued.
Yes. Every query and every export is logged.
Email it to support@deepgrip.ai. We answer in writing.
Dootlabs Private Limited, a DPIIT recognised startup in Hyderabad, India.
Send the questionnaire before the demo. We will have answers ready.