Trust · security · compliance
Plain-language answers to the questions buyers, security teams and admins ask before they put their archive on Deepgrip.
Your data
Videos you upload, transcripts we generate, and clips we produce are yours. Deepgrip does not train any models on your content. Export everything any time. Delete an account and the underlying files are removed within 30 days.
Where it lives
Your videos are stored in regional cloud infrastructure with encryption at rest. India-based teams stay on India regions. For broadcasters and public-sector customers, we offer dedicated deployments with stricter residency guarantees on request.
Who has access
Only the people on your workspace can see your archive. Internal Deepgrip access is gated, audited and limited to the engineers who keep the service running. We never browse customer videos for any other reason.
In transit
Every connection between your browser, our service, and our storage is encrypted. Authentication is cookie-based with cross-site request protection. Sessions can be revoked instantly from any signed-in device.
Auditability
Workspace admins can see who searched what, who downloaded what clip, who exported what subtitles. The audit trail is immutable and exportable for compliance reviews.
Roadmap
Formal SOC 2 Type II is in progress. Enterprise customers can request the current security questionnaire and gap report from sales. ISO 27001 follows SOC 2.
Subprocessors
Deepgrip relies on a small set of cloud and infrastructure partners to run reliably. Each is named, scoped to a specific purpose, and contracted to handle your data under our security commitments.
See the listWe share the current questionnaire, gap report, and DPA template with enterprise prospects under NDA.